Main Office
480 S. 6th St.
Raymondville, TX 78580
1-800-446-2031
Dilley Office
1489 W FM 117
Dilley, TX 78017
1-830- 965-1531
VTCI manages its network in accordance with the FCC's Internet Policy Statement adopted on August 5, 2005. VTCI does not discriminate or favor any lawful Internet applications, content, or services where lawfully used. VTCI promotes the ability of our customers to freely access and disseminate lawful content in a manner that respects others' use of the network and that complies with the law. VTCI supports industry practices for safeguarding children, intellectual property rights of others and our customer's privacy and security. VTCI follows standard best effort for Internet delivery with respect to allocation of capacity without differentiation among application, providers and sources. Generally accepted technical measures to provide acceptable service levels to all customers will be used by VTCI, such as application-neutral bandwidth allocation, as well as measures to address service attacks, illegal content and other harmful activities to protect network integrity and reliability.
Further, VTCI supports the following Internet principles of the FCC:
To encourage broadband deployment and preserve and promote the open and interconnected nature of the public Internet, consumers are entitled to access the lawful Internet content of their choice; to run applications and use services of their choice, subject to the needs of law enforcement; to connect their choice of legal devices that do not harm the network; and are entitled to competition among network providers, application and service providers, and content providers.